Thanks to consumer advocate Jack Gillis, author of the 2014 Car Book, and the efforts of the Center for Auto Safety, we are able to provide you with the Top 20 vehicle complaints on file with the National Highway Traffic Safety Administration (NHTSA). Each year, thousands of Americans call their government to register complaints about their vehicles. The complaint index is based on a ratio of the number of complaints for each vehicle to the sales of that vehicle. The numbers represent relative index scores, not the number of complaints received. The complaint index score considers sales volume and years on the road. Lower index numbers are better. The Car Book is available for sale through The Center For Auto Safety if you are interested in purchasing a copy.
The 2014 Projected Car Complaint Index Ratings
COMPLAINT INDEX RATIO
Hyundai Santa Fe
Toyota Scion FR-S
For more information on the consumer complaint database please visit the NHTSA website.
Reprinted with permission from The 2014 Car Book, 34th edition by Jack Gillis, Amy Curran, Peter Kitchen, Brennan Gillis, Eli Greenspan. © 2014 All Rights Reserved. Information presented here does not reflect the opinions of Richard C. Dalton, LLC, its attorneys or its staff.